Shield Agent AI
Pricing

How much agent activity do you govern?

A governed event is one tool call your agents make that Shield allows, reviews, or denies - recorded on your trail. A governed agent is an AI agent you register with Shield - one Claude Code, Cursor, or custom bot acting on your systems. Events are metered, never dropped. Console seats are humans who sign in.

Free

100k

governed events / month

$0

See it · 5 agents · 2 seats · 30-day trail visibility

Full console, policy, approvals, trail API

Start free

Starter

500k

governed events / month

$29 / month

Run it · 25 agents · 5 seats · 30-day trail visibility

One team's agents in production

Get started

Pro

5M

governed events / month

$149 / month

Prove it · 250 agents · 25 seats · 90-day trail visibility

Signed evidence bundles · claim verify API

Get started

Scale

custom

governed events / month

$499 / month

Prove it org-wide · unlimited agents + seats · 365-day trail

SSO / SCIM · Gatekeeper included · Scale support

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Free tier, side by side

Shield KYA Free Typical agent-observability free tier
Monthly free volume 100k governed events - metered, never dropped 100k spans - hard cap
Retention 30-day trail visibility 14 days
When it acts Before the tool call runs - policy gate + human approvals, blocking built in After the fact - flagging only, no blocking
Included on free Policy gate, approvals, agent passports, Shield Verified badges, 5 agents, 2 seats Tracing and dashboards

Observability tools and KYA do different jobs: they explain what happened, KYA decides what may happen and proves it. Most teams run both.

Plan details

Feature Free · $0 Starter · $29/mo Pro · $149/mo Scale · $499/mo
Usage & limits
Governed events per month
One tool call your agents make that Shield allows, reviews, or denies - recorded on your trail. Metered, never dropped: at the quota you get a warning - what happens past it is in the Overage row below.
100,000 500,000 5,000,000 Custom
Overage
What happens past the monthly event quota. Events are never dropped.
Upgrade for more Metered, billed monthly - events never dropped Metered, billed monthly - events never dropped Custom
Governed agents
An AI agent you register with Shield - one Claude Code, Cursor, or custom bot acting on your systems. Distinct identities (ACTIVE or SUSPENDED) at one time. Kill or revoke frees a slot.
5 at a time 25 at a time 250 at a time Unlimited
Console seats
Humans who sign in to approve and operate. Not company headcount. Revoking an invite or removing a member frees a seat.
2 5 25 Unlimited
Trail visibility
How far back you can read the trail - dashboard windows, trail API, session trails. Visibility only: nothing is ever deleted, and upgrading shows further back immediately.
30 days 30 days 90 days 365 days (custom on request)
Identity & registry
Agent registry (register, list, status) Yes Yes Yes Yes
Agent passport (HTML + JSON download) Yes Yes Yes Yes
Policy-gated spawn (agent creates agent) Yes Yes Yes Yes
Human mint mode (allow / break-glass / approve) Yes Yes Yes Yes
Session clearance (Read / Build / Deploy) Yes Yes Yes Yes
HIGH-risk shrink mode (operator / auto / approve) Yes Yes Yes Yes
Signed agent passport + session claim Yes Yes Yes Yes
Verify claim API No No Yes Yes
Orphan / parent-tree report No No Yes Yes
Version hash on register (prompt + tools + policy) Yes Yes Yes Yes
Kill / revoke agent Yes Yes Yes Yes
Policy & human approval
Runtime policy: ALLOW / DENY / REQUIRE_APPROVE Yes Yes Yes Yes
Fail-closed defaults (missing approval → deny) Yes Yes Yes Yes
Policy playground (console evaluate) Yes Yes Yes Yes
Policy evaluate API (MCP / OpenAPI / HTTP) Yes Yes Yes Yes
Approvals queue (approve / reject) Yes Yes Yes Yes
Approval priority queue
Escalate or de-escalate Holds so the riskiest tool call is answered first. HIGH-risk sessions auto-prioritize on every plan.
No No Yes Yes
PII redaction before model calls Yes Yes Yes Yes
Observe, evidence & trail
Session ingest + session list Yes Yes Yes Yes
Session timeline (tools, risk, raw payload) Yes Yes Yes Yes
Session risk only raises severity (never auto-allows) Yes Yes Yes Yes
Evidence & cases Yes Yes Yes Yes
Hash-chained event / audit trail Yes Yes Yes Yes
Shield Verified badge endpoints
Public SVG / JSON on every plan - anyone can check a badge.
Yes Yes Yes Yes
Case export (JSON) Yes Yes Yes Yes
Evidence graph dual-write (audit module) Yes Yes Yes Yes
KYA metrics (console) Yes Yes Yes Yes
KYA metrics JSON API Yes Yes Yes Yes
Natural-language activity search
Type "dangerous" or "what did the agent change" and get matching tool calls. BM25 fused with local semantic embeddings, ranked by relevance.
Yes Yes Yes Yes
Analytics dashboard
Verdict mix, modes, projects, top sessions, and activity volume over the trail window.
Yes Yes Yes Yes
Per-session change diffs
What actually changed per file in a session, not just what ran.
Yes Yes Yes Yes
Shared reports (public links)
Token-gated, rate-limited read-only report links; can embed certify status for auditors.
Yes Yes Yes Yes
Trail & cases CSV export
Export the governed trail and case snapshots for your own warehouse or auditor.
No No Yes Yes
Disputed agent cases (console)
Open a case on a disputed agent action, attach evidence, track the investigation.
Yes Yes Yes Yes
Dispute create & status-update API No No Yes Yes
Signed evidence bundle verify (public API)
Anyone can verify a kya certify bundle against the public endpoint, no account needed.
Yes Yes Yes Yes
OTLP span intake
Ingest OpenTelemetry spans from the local gate as governed trail events.
Yes Yes Yes Yes
Gateway & MCP
Hosted MCP gateway console
Listeners, routes, backends, policies, and a dry-run playground for every MCP server your agents call.
Yes Yes Yes Yes
Tool & MCP inventory
Score and review every tool and MCP server your agents can reach.
Yes Yes Yes Yes
Import, investigation & certify
Trace import (LangSmith / Langfuse / Phoenix / OTLP)
Upload a trace export and replay it into the governed trail: /app/kya/import or POST /api/v1/kya/import. Monthly imported-event allowance per plan; imported events meter like any governed event.
10k / month 100k / month 500k / month Unlimited
Incident detection (deterministic detectors)
Six detectors scan the trail for PII leaks, deny spikes, approval loops, never-list repeats, unknown-tool holds, and slow calls. Manual run on every plan (Free: 7-day window, 1 run/hour).
Manual · 7-day Daily · 30-day Hourly · 90-day Hourly · 90-day
Fix briefs per incident
What happened, the suggested policy or config change, and the commands to verify the fix.
No Yes Yes Yes
Incident webhook alerts
kya.incident.opened delivered to your HTTPS endpoints with backoff retry when a scan opens a critical or high incident.
No No Yes Yes
Hosted certify gap report
The 30-requirement Agent Trust Baseline (EU AI Act crosswalk) evaluated live against your hosted trail.
Yes Yes Yes Yes
Hosted signed evidence bundle
ed25519-signed bundle your auditors verify against the public endpoint, no account needed on their side.
No No Yes Yes
Continuous trace sync (pull connectors)
LangSmith and Langfuse connectors poll your projects every 15 minutes and stream new runs into the governed trail, same mapper and quota as upload import. Credentials encrypted at rest; manage at /app/kya/connectors.
No No No Yes
Edge & complements
Edge status page (Gatekeeper complement flags) Yes Yes Yes Yes
Shield Agent Gatekeeper (edge after Shield approves) No No Optional Included / assisted
Connectors & install
Marketplace install (Claude, ChatGPT, Grok, Gemini, AWS, Azure, GCP) Yes Yes Yes Yes
MCP connector surface Yes Yes Yes Yes
Outbound webhooks (approval alerts)
POST approval-pending events to your HTTPS endpoint with backoff retry. Route alerts into Slack, PagerDuty, or your own queue.
Yes Yes Yes Yes
OpenAPI / GPT Actions surface Yes Yes Yes Yes
Install agents hub in console Yes Yes Yes Yes
Console, tenant & access
Hosted operator console (dashboard + all KYA pages) Yes Yes Yes Yes
Tutorial mode + welcome tour Yes Yes Yes Yes
Tenant isolation Yes Yes Yes Yes
Roles: OWNER / ADMIN / OPERATOR / READ_ONLY
OWNER manages SSO. OPERATOR can approve Holds; READ_ONLY cannot.
Yes Yes Yes Yes
API keys (machine access) Yes Yes Yes Yes
SSO / SAML / OIDC login
One IdP per workspace. Operators only - agents keep API keys.
No No No Yes
SCIM 2.0 user & group sync No No No Yes
IdP group → role maps (group RBAC) No No No Yes
Profile, security, billing settings Yes Yes Yes Yes
Support & onboarding
Email support Community (docs + GitHub) Standard Priority Priority
Slack or dedicated channel No No No Yes
Severity response targets
Product policy for first response - not credits or indemnity. See Scale support.
No No No Yes · Sev-1–4
Guided setup / onboarding help No No No Yes
Local free for development (self-host, see repo docs) Included for every plan. No seat charge on local-only runs

Prefer to try first? Create a free console account or sign in. Local development stays free (see repo docs). Marketplace install is on every plan. Install hub.

How KYA works · Scale support · Product home · Console