shield-agent

Discover UA01 — Fraud Card-Not-Present

Network: discover · Code: UA01 · Channel: card-absent

Discover treats UA01 as pure fraud in a card-not-present environment. Evidence must establish the cardholder's participation in the sale.

Required evidence

  1. AVS and CVV2 verification results
    Core Discover requirement to show card data was verified at authorization.
    Discover Dispute Rules §5.2 — UA01
  2. Proof of delivery with signature or photo
    Links the merchandise to the cardholder's physical address.
    Discover Dispute Rules §5.2.3

Recommended evidence

  1. Account login and purchase history
    Demonstrates the purchaser authenticated into the cardholder's account.
    Discover Dispute Rules §5.2.4
  2. 3-D Secure authentication record
    Where available, a successful 3DS shifts fraud liability to the issuer.
    Discover Dispute Rules §5.2.5
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